Challenge
Northrop Grumman needed to update the telephony solution that it offers to its customer, the State of Virginia.
They required a next generation telephony solution for 35,000 users over 92 locations, that was easy to deploy, manage and upgrade.
Solution
Northrop Grumman selected a UCaaS/HCS hybrid solution through service provider Verizon, with the software layer being provided by Cisco and VOSS.
The 6-month project began in January 2011, to upgrade the 35,000 users onto VOSS’s centrally managed collaboration fulfillment management platform.
Benefits
Northrop Grumman is now able to provide the State of Virginia with the most dynamic collaboration architecture on the market.
With centralized administration and advanced levels of automation, the State of VA benefits from the latest collaboration services, to improve business efficiency.
Northrop Grumman benefits from simplified management, to be able to respond to its customers evolving demands in real-time.
