The VOSS technology is a fulfillment management platform and therefore VOSS professional services becomes heavily involved with the operational processes within organizations that deploy the VOSS technology.
Operational Readiness Testing
Our professional services team will support you with your operational readiness testing. This includes support for all VOSS operational interfaces (GUIs, bulk loaders, site survey and API interfaces), and their effectiveness with the organization’s operational processes and procedures.
Field Trials and Pilots
Our professional services team will support you in your field trials and pilots. VOSS has garnered many years of experience in on-ramping new customers onto the VOSS fulfillment management platform, and as a result, we enable customers to more quickly move from completed system build out to the launch of new customer field trials or pilots. Support for field trials can be provided through a mix of onsite and remote support
Operational Process Re-Engineering
Our professional services team will support you with the auditing and re-engineering of operational processes for the new fulfilment systems, if required. Through our in-house, expert knowledge of both the VOSS management tool and business analysis skills in the service provider space, VOSS can assist organizations in examining their existing operational processes and provide recommendations for more efficient and effective use of their collaboration platform.
